Returns & Exchanges

At Flo & Frankie, we want you to love your purchase, which is why we offer a flexible 14-day return policy for change-of-mind items. Simply ensure your garments are in original condition with tags attached to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all boutique tags and hygiene seals remain intact and undamaged.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at your nearest postal hub; we recommend using a tracked service for peace of mind.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, your refund or store credit will be processed within 5-7 business days.